Consumer Protection from Unfair Trading Regulations 2008

Overview

Practitioners must have detailed knowledge of the Consumer Protection from Unfair Trading Regulations 2008. They must be aware of the roles and responsibilities of other organisations such as the Office of Fair Trading, have an understanding of the relationship between the regulations and other legislation, and investigate breaches in an appropriate manner. They should also be aware of the position of cases in Europe and their effect on the interpretation of the Unfair Commercial Practices Directive in the UK.

Core Learning Resources

  Guidance on the Consumer Protection from Unfair Trading Regulations

Competition and Markets Authority (CMA), 2008

 BEIS guidance for foreign exchange providers:

Compliance with consumer protection legislation

Department for Business, Energy & Industrial Strategy (BEIS), 2012

Further Reading

  Marketing and Advertising: The Law

Gov.uk

  Guidance on Directive 2005/29/EC:

Unfair commercial practices

European Commission (EC), 2016

 The Unfair Commercial Practices Directive

EC, 2006

Information for consumers

 Unfair Commercial Practices

Europa, 2005

Guidance and legal database

  Directive 2005/29/EU:

Unfair business-to-business commercial practices in the internal market

Europa, 2005

 Regulation 2006/2004:

Cooperation between national authorities responsible for the enforcement of consumer protection laws

Europa, 2004

 An Analysis of the Application and Scope of the Unfair Commercial Practices Directive

DTI, 2005 (archived)

Other Information

 Consumer Law Compendium

Europa, 2007

Database providing information on eight consumer law directives

  Advertising Standards Authority (ASA)

UK independent regulator for advertising across all media

 PhonepayPlus

Prepaid Services Authority (PSA)

Regulates phone-paid services in the UK