Regulatory Delivery provides tools and practical assistance to support the delivery of regulatory services. Its resources for regulators are listed in its product catalogue.
There are various technical groups that local and national regulators and businesses can contact for clarification and consultation on matters of technical interpretation and practical enforcement. These expert panels play a key role in providing professional expertise to the regulatory community. Information about them is available in the directory below.
This page also contains case studies published by the Better Regulation Delivery Office (BRDO), which became part of Regulatory Delivery on 1 April 2016, and practice examples concerning the delivery of local regulation published by the Local Better Regulation Office (LBRO), the non-departmental public body dissolved in March 2012 that preceded BRDO.
Core Learning Resources
Regulatory Delivery, 2017
BRDO case studies:
Closer working relationships have resulted from an office reorganisation that intentionally located Economic Development and Regulatory Services next to each other.
Better business support with benefits to the local economy has resulted from a ratings scheme for campsites.
Better business support with a wider impact on society has resulted from two initiatives promoting healthy food options.
All BRDO, 2014
Supporting local regulation
Organising to deliver:
The use of systems thinking to redesign food inspection work increased the contact time between officers and business and enabled a new regulatory culture.
The application of systems thinking to the trading standards service produced performance improvements and financial savings.
Both LBRO, 2011
Automated messages sent via an award-winning internet consumer advice network reduced doorstep crime.
A partnership approach focused on education, training and the dissemination of information improved underage sales compliance.
Both LBRO, 2010
Encouraging partnerships for local regulation
A county-wide initiative improved services while making savings.
The creation of a joint trading standards service produced operational and financial benefits.
Both LBRO, 2010
The online investigation of tobacco sales has provided better protection to consumers and honest businesses.
A coordinated campaign to reduce the sale of knives to minors made a real difference.
Regional training on regulatory changes realised better outcomes for businesses and consumers.
The development of a safety toolkit for parents reduced accidents and provided better protection for babies and toddlers.
A clampdown on cattle identification fraud provided protection for the rural economy.
The regional coordination of weighbridge inspection supported economic and environmental improvement.
All LBRO, 2010
Supporting local regulation in Wales
The development of an internet enforcement toolkit provided more advanced ways to protect consumers.
National Enforcement Priorities in Wales:
Accreditation to issue penalty notices for disorder enabled trading standards services to operate more nimbly and independently in terms of test purchasing activities.
The implementation of a national food hygiene ratings scheme resulted in various initial benefits.
The introduction of Cold Calling Control Zones proved a significant success.
Partnership working to manage the Night Time Economy Project led to tangible and intangible benefits.
All LBRO, 2011